Company Overview

Responsive is the market leader in an emerging new category of SaaS solutions called Strategic Response Management. Responsive customers including Google, Microsoft, Blackrock, T.Rowe Price, Adobe, Amazon, Visa and Zoom are using Responsive to manage business critical responses to RFPs, RFIs, RFQs, security questionnaires, due diligence questionnaires and other requests for information. Responsive has nearly 2,000 customers of all sizes and has been voted “best in class” by G2 for 13 quarters straight. It also has more than 35% of the cloud SaaS leaders as customers, as well as more than 15 of the Fortune 100. Customers have used Responsive to close more than $300B in transactions to-date."

Position Overview

We are looking for a talented and experienced Senior Product Manager to join our dynamic team. The Senior Product Manager will play a pivotal role in shaping the future of our core “Strategic Response Management (SRM)” offering (Click here to learn more), with a particular emphasis on leveraging AI technology. This individual will be responsible for driving product strategy, defining product roadmap, and overseeing the successful execution of product initiatives. Candidates who are passionate about AI and eager to incorporate AI-driven solutions into B2B SaaS products are highly encouraged to apply.

Essential Responsibilities

Product strategy - Develop and communicate a clear product strategy aligned with the company's and product team’s objectives
Roadmap Planning: Collaborate with cross-functional teams to prioritize features and enhancements for the product roadmap. Continuously evaluate market trends, competitive landscape, and customer feedback to refine and adjust the roadmap as needed
Product Development: Own the product lifecycle from requirements gathering through production and release
Collaboration with Go-to-Market (GTM) teams: Partner with marketing and sales teams to develop GTM plans for new feature/product releases. Evangelize new product ideas/features with GTM teams.
Customer Empathy: Act as the voice of the customer within the organization. Gather customer feedback from various channels, and analyze user data to gain insights into customer needs and preferences. Use these insights to inform product decisions and prioritize feature development.
Performance Tracking: Establish key performance indicators (KPIs) to measure the success of product initiatives. Monitor product performance, track user engagement metrics, and conduct post-launch analysis to identify areas for improvement and optimization

Qualifications

Bachelor’s degree in Computer Science, Engineering or related field. MBA is a plus

Experience

At least 5 years relevant experience with software and technology product management.
Demonstrated experience managing the end-to-end product lifecycle for B2B SaaS products
Experience with Agile development and methodologies
Technical background with understanding and/or hands-on experience in software development is an added advantage.

Skill, Ability and Knowledge

Strong analytical skills with the ability to gather and interpret data to drive product decisions
Proven expertise leading cross-functional teams including team of product owners (POs) that together launch features on time with optimal quality
Excellent communication and collaboration skills with the ability to work across multiple departments and with people at all levels and across different geos (US)
Strategic thinker with a passion for innovation and problem-solving

Senior Product Manager

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